The Call of Duty franchise is a very successful one, and with Infinite Warfare being released late last year, there have been some complaints of several error codes. Particularly, the one that reads POLANA, which is the game’s way of telling you that the game will restart due to an update failure, has been frustrating many gamers around the world.

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Error Code: POLANA is pure cancer
I_Johto_I) December 14, 2016

I know that fixing an error code like this can seem like a daunting and intimidating task, but you’ll actually find that it is quite easy to fix. In fact, you most likely have all the knowledge and skills you need to correct it. You just need to know how to apply these skills and that’s where I come in. In this article, I will be teaching you how to properly fix this annoying error code that has been plaguing users of this game since it was first released. So, if you’d like to learn how to fix it, you’ve come to right place.

Overview of Call of Duty Infinite Warfare


2. Re-install the Game

If this basic restarting step doesn’t do the job for fixing this error, then you will most likely have to go one step further, and that is completely deleting the game from your console and then re-installing it.

This is done a little bit differently on each system, but it is a basic function that every gamer should be familiar with and know how to do. Delete the game and then simply re-download it. That’s it. I understand that this can be a frustrating solution for those of you who want to play this game right away, as this process will most likely take several hours to complete. However, it may be necessary if the first technique doesn’t work.


Call of Duty Infinite Warfare is the newest in this series and it is definitely not immune from glitches. This particular error code perfectly illustrates that point, as it was one that has driven people crazy since the game was first released.

After reading around in some gaming forums and blogs, it seems that a majority of the cases of people getting this error were from the first couple weeks of the game being released. That isn’t unusual with major games like this being released, as I remember the exact same thing happened with Madden 17. This error code was really prevalent in the game’s first weeks, but now it seems like they have gotten it down to a minimum.

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Still, you still may get error code POLANA every now and again while playing Call of Duty Infinite Warfare. That’s why it’s important to know how to do these steps just in case it happens and you’ll be able to fix it quickly without having to look it up online. Besides just this error, there are much more that you could get. For a majority of these, the same solution techniques that I gave you will work, so try those at first, and if not, look around for other solutions. Also consider coming back here, as we have an entire section on Xbox errors.