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Frequently Asked Questions
How do I connect the M-Track 2X2 to my computer?
The M-Track 2X2 comes with a USB-C to USB-C cable as well as a USB-C to USB-A cable to ensure that it can connect to all current and future available USB connections available.
USB-C is the hot, new industry standard connector and cable used for connectivity and power. For more information on USB-C connections, check out this great article.
There is no difference in the audio quality between the USB-A, B, or C connections. The M-Audio M-Track 2X2 simply uses the USB-C connection because it is becoming the industry standard USB connection type. The diagrams below show the physical differences between the USB connection types.
Do I need a power supply?
The M-Track 2X2 is USB hub-powered meaning that it is powered simply by connecting it to your computer with the included USB cable. No additional power connections are necessary.
Do I need a driver to use the M-Track 2X2?
For a Windows operating system, the M-Track 2X2 requires the installation of drivers to ensure the best possible performance. For Mac operating systems, the M-Track 2X2 is class-compliant and does not require a driver installation.
You can obtain the Windows drivers by visiting this link and choosing the M-Track 2X2, or you can download the driver directly from the following link:
What sample rates does the M-Track 2X2 support?
The M-Track 2X2 supports up to 24-bit and 192kHz studio quality sample rates to capture every nuance and subtlety of your performance.
How much does it weigh and what are the dimensions?
The M-Track 2X2 weighs about 2 pounds and the dimensions are approximately 8" x 6" x 2.75" (L x W x H).
The instrument input is not working. Why not?
First, ensure that the USB / DIRECT knob is not all the way to one side or the other. In most cases, you will want a blend of direct sound and audio from your computer.
Next, in your preferred Digital Audio Workstation, set the track that you are attempting to play/record into to channel 2. Most DAWs default to channel 1 and the instrument channel on the M-Track 2X2 is set to send on channel 2.
If you continue to have difficulty, reach out to M-Audio support for additional assistance.
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Further Technical Support
Whether you are a customer or dealer, if you already own an M-Audio product, or if you just have pre-sales questions, the M-Audio technical support team is available to help!
Visit the link below to connect with any of the following support options: online community support, phone support, email support.